{"id":253,"date":"2020-06-03T08:34:40","date_gmt":"2020-06-03T08:34:40","guid":{"rendered":"http:\/\/www.usep.edu.ph\/oasr\/?page_id=253"},"modified":"2026-05-05T03:40:17","modified_gmt":"2026-05-05T03:40:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.usep.edu.ph\/oasr\/faqs\/","title":{"rendered":"USeP-OUR: Frequently Asked Questions"},"content":{"rendered":"
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USeP-OUR: Frequently Asked Questions<\/h1>\n<\/div>\n
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To guide you through, we have prepared these Frequently Asked Questions.<\/span><\/p><\/p>\n<\/div>

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<\/span><\/i> How can I get Transcript of Records, Honorable Dismissal, Certification, CAV, and other student credentials?<\/a><\/h3>

The process of requesting any student credential \/ document from the USeP-OUR starts with filling the form on this url\u00a0https:\/\/srrs.usep.edu.ph<\/strong><\/a>. Proceed with the given instructions provided in the form. Once the form is submitted, the requestor will receive an email confirmation on the email address provided indicating the request reference number. This reference number may be used to track the progress of the request.\u00a0\u00a0<\/p>\n

Your request will undergo evaluation and checking by our assigned staff which may take 2-3 days depending on the complexity of the request and the status of the record. If all is checked you will receive a Order Payment Slip for you to pay the fees. After payment, you need to submit\/send us back the Order Payment Slip together with the receipt or proof of payment. Once we received and verified your payment your document request will be available within 3-5 days, you will be provided a claim slip which you can present upon claiming.<\/p>\n

To track your request, go to\u00a0https:\/\/srrs.usep.edu.ph\/Stracking.php<\/a>\u00a0<\/span>and enter your reference number. Also, the requestor will receive an email notification once the request has completed a step on the overall procedure.<\/span><\/p>\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How can I request for authentication of my Transcript of Records, Certification, CAV, Diploma and other student credentials?<\/a><\/h3>

WALK-IN PROCEDURE<\/span><\/p>\n

You may go  to OUR office Monday to Thursday 8-5pm  for the authentication of student records. You only need to bring the original document along with its photocopies and pay for the corresponding fee which is P14.00\/page. <\/p>\n

Note: Only document\/s originating from OUR will be processed for authentication.<\/p>\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How can I request for a new copy of my Diploma, original copy was lost\/damaged\/burnt?<\/a><\/h3>

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You can file a request for re-issuance of Diploma. Just comply the following requirements:<\/span><\/p>\n