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Services Offered


REFERENCE AND INFORMATION SERVICES

This service assists users in finding resources to specific search and research questions through physical and electronic means. This service is also designed to provide users access to various materials, including books, articles, and other documents. It can be delivered/sent via electronic means. The librarian will search, retrieve, request, receive, and download information from various sources, agencies, and libraries.

CIRCULATION SERVICES

The primary role of circulation services is to make the library resources available to the library users. The Circulation Services shall include the charging out of the materials to the readers, receiving, and returning of books.

A. Book Borrowing Services - A face-to-face book borrowing, renewal, and returning transaction that can be done manually or through the electronic library system (ELib).

B. Book Borrowing & Delivery Services - This service combines online book-borrowing transactions and book delivery within the university premises tailored to meet the needs of patrons facing mobility challenges. It is exclusively offered to senior citizens, individuals with disabilities, and others experiencing unfavorable conditions/situations that prevent them from physically visiting the library. Users within these categories may specify their delivery preferences. The face-to-face delivery is scheduled at an agreed-upon date and time within the university premises. 

C. Library Card Application, Validation, & Replacement - This service covers library card applications, validation, and replacement for officially enrolled students for on-site booking (https://bit.ly/LibraryCardBookingPage)or walk-in transactions. 

SECURING LIBRARY CLEARANCE

This service covers securing library clearance in physical and online transactions.

INTERLIBRARY SERVICES

This services facilitates collaboration between libraries to provide access to materials not available in a particular library's collection. This may include utilizing materilas from other campus libraries or external libraries through interlibrary use programs. Interlibrary services aim to expand users' access to resources beyond the holdings of their local library, thereby enhancing research and learning opportuities through the broader availability of amterials and resources.

PERIODICAL SERVICES

The primary role of the periodical services is to provide current information and back issues of local and foreign journals, magazines, newspaper and other periodical materials. This section assists library users in identifying and finding periodical collection to satisfy their specific purpose and; teaches and introduces to library user the use of periodical collections both printed and online resources.

INFORMATION LITERACY SERVICES

This service refers to the assistance provided by the library to clients who have basic questions about using the library services and its resources.

A. Library Inquiry - The client may ask directional, ready reference questions and simple queries on the availability of the library resources (including queries that can be answered yes or no), service hours, and the like.

B. Formal Library Orientation/instruction - Clients may request and have an appointment for a one-on-one or group/class library orientation/ instruction about the library’s policies, guidelines, and processes, including e-resources (databases, educational tools, research applications, e-books, e-journals, etc.), services available, and facilities.

C. Informal Library Orientation/instruction - This service may be availed based on two circumstances: first, when the librarian observes that a certain client is confused or has difficulty in locating information sources; second, when clients directly ask for informal instruction on how to use or find specific resources or briefing on the library’s policies, guidelines, and processes among others. 

TECHNICAL SERVICES

This service is the behind-the-scenes service of the library. This service covers several key tasks: selecting and facilitating the procurement of library resources, cataloging and classifying resources for easy access, maintaining detailed records of acquisitions, and ensuring that materials are properly prepared for circulation.

A. Procurement/Acquisition Services - These services involve the process of selecting, purchasing, and acquiring new materials such as books, journals, multimedia resources, and electronic databases to meet the diverse needs and interests of library patrons. Once materials are acquired, they are integrated into the library's collection and made available for patron use, contributing to the library's mission of providing valuable resources and services to its community.

B. Cataloging and Classification Services -
Cataloging and classification are vital library services aimed at ensuring easy access to resources for patrons. Cataloging involves creating detailed records for each item in the library's collection, including title, author, publication date, and subject keywords, which are organized in a searchable catalog. Classification assigns a unique code or call number to each item based on its subject matter, facilitating systematic organization of the collection and enabling patrons to navigate the shelves efficiently. Together, these services ensure that the library's resources are well-organized and readily accessible, enhancing the overall user experience for patrons seeking information or materials on various topics.

ACCESS TO DIGITAL LIBRARY SERVICES

This service is available to all the stakeholders of the University, from students to administrators. The Digital Library is for accessing, organizing, and sharing digital content subscribed to by the ULRC. The platform offers a variety of digital content, including e-books, e-journals, audiobooks, e-learning materials, magazines, videos, and other multimedia titles. Also, the service includes access to online research platforms, such as grammar and plagiarism checkers, as well as other statistical tools.

Digital library services offer dual access points: remote access and onsite access, allowing users to use the service from different locations. To access resources remotely, client must first register for an account. Using their authenticated login credentials, clients can then access resources from any location with an internet connection. On the other hand, onsite access involves accessing the digital resources by utilizing computers provided within the library premises.

AUDIO-VISUAL MATERIALS SERVICES

Faculty of the University can borrow Audio-Visual Materials on pick-up and delivery basis. Only duplicate copies of CDs are allowed to be loaned-out for home-use (10 days) by the faculty members (maximum of 5 CDs) of the University. The request to borrow the material must be made at least two days before pick-up/delivery. The faculty may contact the following: ULRC landline number (082) 227-8192 local 303 and 247; FB page or messenger; email (lrc@usep.edu.ph); or through the Virtual Services Librarian.