USeP-OUR: Frequently Asked Questions | Office of the University Registrar

How can I get Transcript of Records, Honorable Dismissal, Certification, CAV, and other student credentials?

The process of requesting any student credential / document from the USeP-OUR starts with filling the form on this url https://sris.usep.edu.ph. Proceed with the given instructions provided in the form. Once the form is submitted, the requestor will receive an email confirmation on the email address provided indicating the request reference number. This reference number may be used to track the progress of the request.

Your request will undergo evaluation and checking by our assigned staff which may take 2-3 days depending on the complexity of the request and the status of the record. If all is checked you will receive a Order Payment Slip for you to pay the fees. After payment, you need to submit/send us back the Order Payment Slip together with the receipt or proof of payment. Once we received and verified your payment your document request will be available within 3-5 days, you will be provided a claim slip which you can present upon claiming.

To track your request, go to https://sris.usep.edu.ph/Stracking.php and enter your reference number. Also, the requestor will receive an email notification once the request has completed a step on the overall procedure.

How can I request for authentication of my Transcript of Records, Certification, CAV, Diploma and other student credentials?

ONLINE PROCEDURE

You can email us at registrar@usep.edu.ph and attached a scanned copy of the document/s you want to be authenticated or Certified True Copy (CTC). Indicate how many copies to be authenticated for each document.

Authentication fee is 14.00 per page and requires documentary stamp per document. A Payment Order Slip (POS) will be issued for you to process the payment. Once your payment is verified, a Claim Slip will be issued indicating the date when you can claim your authenticated documents.

WALK-IN PROCEDURE

You may go to OUR office Monday to Friday 8-5pm for the authentication of student records. You only need to bring the original document and pay for the corresponding fee which is P14.00/page.

Note: Only document/s originating from OUR will be processed for authentication.

How can I request for a new copy of my Diploma, original copy was lost/damaged/burnt?

You can file a request for re-issuance of Diploma. Just comply the following requirements:

Letter request for re-issuance addressed to the President thru the Registrar
Affidavit of Loss (for lost diploma)
Proof of Damaged Diploma (for damaged diploma)
Incident Report (burnt diploma)
Documentary Stamp
Re-issuance fee (134.00 – undergrad; 200.00 – for graduate school students)

How can I make corrections of my Name, Birth Date, and other information?

For Correction of Names and other information in your school record, you need to submit a request letter following the format below, along with the supporting documents such as:

Personal Affidavit or Parent’s Affidavit (for under-aged students)
PSA Authenticated Birth Certificate
Finality of Court Order (if applicable)
Joint Affidavit of Two Disinterested Person
Correction of Records fee – 70.00 (POS is issued once requirements are complete)
Documentary stamps worth 40.00

For Obrero Campus Students:

BONIFACIO G. GABALES JR.

President